Generally, our products are produced and shipped within 2-7 business days. Shipping times will vary based on your country and will be displayed during checkout. Please be aware that production times may vary during holiday periods.
Several factors can impact the delivery timeline. If you experience a delay in receiving your package, please allow an extra 2-3 business days for delivery. You may also contact your local post office for assistance or reach out to our customer service team for further information.
If you require guidance on tracking your parcel, please don't hesitate to reach out to us at service@customizegifts.co.uk
Processing Time:
As your product is customized, it typically takes 2-7 business days to process. Once your order is shipped, you will receive a shipping notification at your email address with tracking details and an estimated delivery date.
Shipping Time and Freight:
Free standard shipping on orders over £69.9
United Kingdom:
Standard Shipping: shipping fee £6.99, free over £69.90, shipping time 6-10 business days
Express Shipping: for orders weighting under 1kg, shipping fee £15.95; for orders weighting between 1kg and 3kg, shipping fee £19.95; for orders weighting more than 3kg, shipping fee £29.95; shipping time 3-6 business days
Germany, France, Spain, Italy, Ireland:
Standard Shipping: shipping fee £6.99, free over £69.90, shipping time 6-10 business days
Expedited Shipping: for orders weighting under 1kg, shipping fee £9.99; for orders weighting between 1kg and 3kg, shipping fee £15.95; for orders weighting more than 3kg, shipping fee £29.95; shipping time 5-8 business days
United Arab Emirates, Saudi Arabia:
Standard Shipping: shipping fee £7.99, free over £69.90, shipping time 7-11 business days
Express Shipping: shipping fee £35.99, shipping time 3-5 business days
Note:
*We can only ship to the countries listed above, we do not ship to other countries.
*All prices listed above include custom duties.
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We can only ship to P.O. Boxes and military addresses (APO, FPO) via Standard Shipping.
* The shipping times provided are estimates from our courier companies. Customizegifts.co.uk is not liable for any delays after dispatch. While delays may occur due to uncontrollable factors, Customizegifts.co.uk will strive to minimize any inconvenience.
